Showing posts with label design. Show all posts
Showing posts with label design. Show all posts

Thursday, 4 May 2023

"I rather abstain from going places than use a cane." Mobility, stigma and design.

People with difficulties walking benefit from mobility aids since they reduce fall risk and increase confidence and autonomy. Yet, many are reluctant to use the equipment due to social pressures and perceived stigma. Despite appreciating the benefits, the independence and control over activities, the negative associations with ageing and physical decline keep people from using mobility aids. 

In addition, the lack of fasionable design - or rather, the stigma added by designing them the way they look, i.e., medical-appearing devices shouting "I need help" - has an enormous impact on the decision not to use them. Some non-device users say that they would be rather dead than using a device. At the same time, a sporty appearance and colourful design make them more acceptable since people "would feel cool" and not "old" using them (Resnik et al., 2009).

On Sunday, the children were going to the park…but just knowing that I had to use the cane.. I said: “No, I will stay home …” When they were there, they were all thinking: “Mom did not come to the park because of the cane …and they even said to me that they had this cart that handicapped people use to get around. We could have gotten in one of them and be riding it …(Device-user, Hispanic woman)

Where do you go from here? There’s not many places you’re gonna go. …That’s the thing that kind of scares you. And then you look at this (the cane), like I said, I’m sure it’s good for you and I’m sure one day I’m going to have to have it. And if I needed it tomorrow for my back, I would use it if I had to because my back really is in pain. But it’s like you’re at the last stage. This is it. There’s no place else to go from here but 6-feet under. (Non-device user, Black woman)

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- Resnik, L, Allen, S., Isenstadt, D., Wasserman, M. & Iezzoni, L. (2009). Perspectives on Use of Mobility Aids in a Diverse Population of Seniors: Implications for Intervention. Disability and Health Journal, 2(2), 77-85.
- photograph by Andy Sweet via

Wednesday, 29 June 2022

World Industrial Design Day

"World Industrial Design Day 2022 marks the 65th anniversary of WDO Organization (formerly known as the International Council of Societies of Industrial Design – Icsid). This year, as we reflect on more than six decades of championing design for a better world, we are celebrating the theme of leadership and the many ways in which designers are leading the charge towards a better future." (via) This also includes "inclusive design leadership" and "women in design leadership", talks that will be part of the programme (programme).


One of the core values: 
"We respect, embrace and leverage different perspectives/diversity among our members, community and staff." (via)

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photograph (Gelbes Herz by Haus Rucker Co) via

Thursday, 9 June 2022

Barbara Beskind: A Smashing Designer Smashing Age Stereotypes

Barbara Beskind, born in 1924, is a designer and inventor who, in 2013 aged 89, saw David Kelley - the founder of IDEO - on TV and decided to send him a letter because she had the impression that he "accepted, and really respected, people from a varied background" offering her "unique kind of life experience and designing skills".


"(...) I typed a letter, which might have caught their attention because they don't get many communications by "snail mail"- I have macular degeneration so my eyesight prevents me from using computers.
Within a week I got a response. They were just starting to design implements that would be helpful to the ageing, and so it was very fortuitous that I arrived at that time.
They invited me to come in and meet a few people. When we sat down at a table for four in the cafeteria, I thought, "That's very nice but I thought there were going to be a couple more people." What I couldn't see was that behind me people were filing in - about 30-35 designers and engineers. Suddenly, I found myself being introduced as the speaker. I got up and told my story and fielded some very interesting questions.
After that I became an adviser for equipment and designing products and services for the elderly and the low-vision community.
Every Thursday I walk three blocks to the train station - I know all the conductors now. I arrive at either the Palo Alto or San Francisco IDEO office around 10:00 and often sit on the same sofa, so that everyone knows where to find me. Word spreads from the front desk and people will arrange appointments with me for ongoing client projects. People will also stop by to talk about what is going on with various projects - it's an extremely collaborative environment.
I love working in this atmosphere. I may be six or seven decades older than some of the people I'm working with - and many of them have PhDs or masters degrees, which I don't - but I'm accepted as an equal. My voice is respected for what I bring to the table, for my experience, for my insights, and for my inventive, problem-solving nature.
For example, for one product - still under wraps - they intended to use batteries, but if these batteries are tiny, like the ones for hearing aids, older hands can't manipulate them easily and they drop them or lose them. My point was that it was better to recharge the product at night, when it is not being used.
No-one can expect, at a young age, to put themselves in the shoes of an elderly person and sense what it's like. Even as close as I am to the issues of the elderly, I have been amazed, and have learned from people whom I live with in my retirement community. I've always said to them, "Come and bring me your ideas of what you need."
There was a gentleman who came up to me recently and said: "Barbara, I need you to invent something for me - I walk slowly on a walker and I don't hear well, so when somebody comes up behind me and slaps me on the back it scares me to death. What can you do to help me? Maybe something that would be like a mirror?" I thought, "Well, that's a no-brainer." I went to the bicycle shop, got a rear-view mirror, attached it to his walker and he is so happy. (...)
If you're going to design for the elderly, ask them what they need, don't tell them. We don't need pink canes and jewelled pill boxes, we need functional equipment that makes us more independent, keeps us safe and gives us joy.
I think the elderly are an untapped resource, whose input should be sought. (...)"
“The team I worked with at IDEO — all who had master’s degrees and Ph.D.s — was very receptive to having a 90-year-old consult on their designs, and they accepted me as an equal. Their respect and eagerness to have me collaborate with them was tremendously important to me.” 
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photograph via

Monday, 6 June 2022

Meet me at the Fifteen Seconds Festival...

 ... where I will be holding a workshop on the impact of ageism on design. Title: The Impact of Visual Ageism on Design and Designing for Social Change: Some Very Good Practices and Many Very Bad Practices.

Content: Design can do many things. It can represent minorities or other them, help develop empathy, raise both awareness and status or perpetuate stereotypes and marginalise, script and mediate social practices… In short: Design has the power to include or exclude groups of people. This workshop focuses on the impact ageism has on design. Ageist stereotypes affect societies, happiness, health, and life expectancy, limit the capacity to make choices about lives. And yet they remain rather unchallenged: surveys suggest no jeans after the age of 53, no twitter if you are 47 or older, we are constantly surrounded by associations such as young and dynamic and constructs like 50plus. Ageing in an ageist society generally means becoming invisible and losing status. The combination of image makers influencing what issues we discuss in a society, of designers – often unconsciously – being driven by negative assumptions and consumers internalising the deficit orientation might explain why there is a design ghetto created for „the old“. However, there are a great many inspirational approaches that successfully focus on asthetics, address issues of dignity, consider the role language plays, empower, and challenge the notion that design need not be sexy when targeting „the old“, approaches that prove: Design can make change.

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photograph by Joel Meyerowitz via

Saturday, 4 June 2022

Design Meets Disability (II): On Eyewear and Hearwear.

... a follow-up posting with a few more excerpts from the highly interesting chapter "fashion meets discretion" in the highly interesting book "design meets disability" ... excerpts that focus on the development of glasses from "medical necessity" to fashion statement and compare this trend with the status and stigma of hearing aids. Generally, the latter are "developed within a more traditional culture of design for disability". There are, however, some designers celebrating deafness by creating high fashion hearing aids, for instance here and here and here.

glasses

Glasses or spectacles are frequently held up as an exemplar of design for disability. the very fact that mild visual impairment is not commonly considered to be a disability, is taken as a sign o fthe success of eyeglasses. But this has not always been the case: Joanne Lewis has charted their progress from medical product to fashion accessory. In the 1930s in Britain, National Health Service spectacles were classified as medical appliances, and their wearers as patients. It was dictated that "medical products should not be styled." At that time, glasses were considered to cause social humiliation, yet the health service maintained that its glasses should not be "styled" but only "adquate". In the 1970s, the British Government acknowledged the importance of styling, but maintained a medical model for its own National Health Service spectacles in order to limit the demand. In the meantime, a few manufacturers were offering fashionable glasses to consumers who could afford them. As recently as 1991, the design press declared that "eyglasses have become stylish."

These days, fashionable glasses are available in the shopping mall or on Main Street. It has been reported that up to 20 percent of some brands of glasses are purchased with clear nonprescription lenses, so for these consumers at least wearing glasses has become an aspiration rather than a humiliation. So what lessons does this hold for design and disability? There are several, especially in relationship to the widely held belief that discretion is the ultimate priority in any design for disability. 

First, glasses do not owe their acceptability to being invisible. Striking fashion frames are somehow less stigmatizing than the National Health Service's supposedly invisible pink plastic glasses prescribed to schoolgirls in the 1960s and 1970s. Attempting camouflage is not the best approach, and there is something undermining about invisibility that fails: a lack of self-confidence that can communicate an implied shame. (...)

But neither is the opposite true: glasses' acceptability does not come directly from the degree of their visibility either. Brightly colored frames exist, although they are still a minority taste. This might serve as a caution to medical engineering projects that have adopted bright color schmes for medical products "to make a fashion statement" as the automatic progression from making a product flesh-colored. Most spectacle design, and design in general, exists in the middle ground between these two approaches. This requires a far more skilled and subtle approach - one that is less easy to articulate than these extremes. (...) (Pullin, 2009:15-17)

(...) many fashion labels design and market eyewear collections. Collections, labels, and brands: these words set up different expectations and engagement from consumers. And consumers is a long way from patients or even users. (...)

Eyewear designers Graham Cutler and Tony Gross have spent thirty years on the front lines of the revolution that turned eyewear "from medical necessity into key fashion accessory." It is interesting to note how recent this revolution was, given how much it is now taken for granted. (...), and their customer base transcends age and occupation. 

(...) Certainly, fashion designers are rarely part of teams even developing wearable medical products, which is incredible considering the specialist skills they could bring as well as their experience and sensibilities. But if we are serious about emulating the success of spectacle design in other ares, we need to involve fashion designers, inviting them to bring fashion culture with them. 

hearing aids

Compare glasses with hearing aids, devices developed within a more traditional culture of design for disability where discretion is still very much seen as the priority. Discretion is achieved through concealment, through a constant technological miniaturization. The evolution of the hearing aid is a succession of invisible devices: objects hidden under the clothing, in the pocket, behind the ear, in the ear, or within the ear. As the hearing aid has grown ever smaller, it has occasionally broken cover only to migrate from one hiding place to another. What has remained the same is the priority of concealment. 

Such miniaturization has involved amazing technological development, but it is not without a price. (...) hearing aids' performance is still compromised by their small size and (...) they could deliver better quality sound if they weren't so constrained. This is how fundamental the priority of discretion can be. Yet for many hearing-impaired people, their inability to hear clearly is far more socially isolating than the presence of their hearing aid. (...) (Pullin, 2009)

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- Pullin, G. (2009). design meets disability. Cambridge & London: The MIT Press.
- image (Pierre Cardin) via

Tuesday, 21 September 2021

Eight Design Principles for De-Marginalising the Future

Consider the poor, and strive for a future where they have plenty. 
Remember those who mourn, and design a future that will alleviate their sorrow. 
Listen to those who are quiet, who doubt themselves, and whose voice is easily drowned out, as they have as much of a claim to the future as everyone else. 



Pay attention to those who advocate for social justice, and work toward creating a future that is responsive to them. 
Hold in high esteem those who are merciful, and design a merciful future for them. 
Remember those who can’t care for themselves, and build a future that cares for them. 
Elevate people who mend rifts and build bridges, and design a future that values their skills. 
Recognize those who are persecuted, and endeavor to create a future where they are not. (literally via)



photographs (Gelbes Herz by Haus-Rucker-Co) via and via

Monday, 20 September 2021

Design Justice

Abstract: Design is key to our collective liberation, but most design processes today reproduce inequalities structured by what Black feminist scholars call the matrix of domination. Intersecting inequalities are manifest at all levels of the design process. (...) Design justice is a field of theory and practice that is concerned with how the design of objects and systems influences the distribution of risks, harms, and benefits among various groups of people.



Design justice focuses on the ways that design reproduces, is reproduced by, and/or challenges the matrix of domination (white supremacy, heteropatriarchy, capitalism, and settler colonialism). Design justice is also a growing social movement that aims to ensure a more equitable distribution of design’s benefits and burdens; fair and meaningful participation in design decisions; and recognition of community-based design traditions, knowledge, and practices (Costanza-Chock, 2018).



- Costanza-Chock, S. (2018). Design Justice: Towards an Intersectional Feminist Framework for Design Theory and Practice; link
- photographs (©Haus-Rucker-Co) via and via

Sunday, 6 December 2020

Schaufenster

Last week, the Austrian newspaper Die Presse invited me for an interview on diversity and design published in their weekly lifestyle and culture supplement Schaufenster. It is a fascinating field since design can do so many things ... reproduce stereotypes but also help challenge them by producing new images of the marginalised ... such as disabled or older people. Objects specifically designed for these target groups are often aesthetically stigmatising, at times literally shouting "I need help". I believe that the approach chosen is often rather caused by stereotypes than evil intention or design constraints. These stereotypes are difficult to get rid of since we live in a world that is highly segregated by age and ability, which, again, has an impact on designers ...

Monday, 30 November 2020

Design Doing Gender

No matter if razors, barbeque sauces or low-fat products, the consumer's gender is anticipated and inscribed into marketing and packaging guiding consumer choices, reflecting, reproducing and constructing gender norms by placing men on one side and women on the other. In her article, Petersson McIntyre (2019) sees packages as "objects that play an active part in gender performativity", objects that do/perform gender and "create notions of what is masculine, feminine, and even gender-neutral".



Design, according to many scholars, can never be gender-neutral. Nevertheless design discourse shows the tendency to regard objects as neutral ones that only follow principles of form and function. 
 
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- Petersson McIntyre, M. (2019). Gender by Design: Performativy and Consumer Packaging. The Journal of the Design Studies Forum, 10(3), 337-358.
- photograph by Garry Winogrand (New York City, 1966) via

Sunday, 15 November 2020

design + diversity: Designing an Inclusive World

When design chooses the approach one-size-fits-all, whose size are we, in fact, talking about? Who is Mr. Normal the so-called rest needs to adapt to? What impact does it have on "the other" when designing standardisation (and the illusion of normality) also means creating deviation (in a most heterogeneous world)? Who has a voice in visual culture? Who has to live in a design ghetto?...



Design can exclude and include groups of people, can make our lives more difficult and easier, can reinforce stereotypes and debunk myths, can respect and challenge taboos, can make minorities more invisible and raise awareness, can help maintain our narrow-mindedness and help develop empathy, can harm the image of minorities and raise their status, can stabilise and destabilise power relations. Design can.

The aim of this lecture is to present creative approaches and solutions, to discuss why we need ideas like a bicycle with Multiple Sclerosis and braille graffiti, to give some food for thought and raise awareness for the power of design and how it can create a better world for everybody, no matter what age, gender, ethnicity, religion, no matter if disabled or queer.

Online lecture hosted by FH Joanneum University of Applied Sciences
Monday, 16 November 2020, 5 p.m. Central European Time
Registration: idk.PR@fh-joanneum.at (by 4 p.m. the day of the lecture)

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photograph by Paperwalker, modified by IDK FH Joanneum (including the creative spelling of my forename)

Saturday, 17 October 2020

How diversity gets lost in design practices of information and communication technologies

Abstract: This article adopts an intersectional approach to investigate how age, gender, and diversity are represented, silenced, or prioritized in design. Based on a comparative study of design practices of information and communication technologies (ICTs) for young girls and older people, this article describes differences and similarities in the ways in which designers tried to cope with diversity. Ultimately diversity was neglected, and the developers relied on hegemonic views of gender and age, constructed older people and young girls as an “other,” and consequently their input was neglected. These views were thus materialized in design and reinforce such views in powerful yet unobtrusive ways. Oudshoorn, Neven & Stienstra (2016)



- Oudshoorn, N, Neven, L. & Stienstra, M. (2016). How diversity gets lost: Age and gender in design practices of information and communication technologies, Journal of Women & Aging, link
- photograph by Pierre Cardin (1970) via