“The British have a well-established culture of queuing and a very specific type of queue conduct, one that has been known to confuse many a foreign visitor. In a time when Britain is changing rapidly, and the ways in which we queue are shifting, the psychology behind British queuing is more important than ever – it a one of the keys to unlocking British culture.”Adrian FurnhamThe least accepted "no-no", according to a survey conducted by Privilege Home Insurance, is queue skipping since it goes against the principle of "first come, first served", against the British social system of linear queueing and as it sparks a sense of injustice. Other "no-nos" are starting a conversation while queueing and accepting an offer to go ahead of someone in the queue. "In British queueing culture, not only will acceptance be perceived as impoliteness, it will also lose the individual the respect of the remaining queuers" (via).
"When humans encounter a queuing situation outside our personal and cultural expectations, we become dumb and anxious." (via)
photographs by Nina Leen (1958) via and via