"The new "What’s your name" spot from ad agency Iris centers on James, who is challenged when people continue to call him by his birth name, "Jemma," during his transition. He finds acceptance when he goes to Starbucks and orders a coffee, shares his name James and hears the barista calling it out."
"In highlighting the coffee chain as a safe haven for transgender people, Starbucks is establishing where it stands on inclusivity. By including the voices of transgender people who have organically shared their stories of trialing new names at Starbucks, the brand is showing that it is not only open to a diverse customer base, but that it is listening to all parts of that base when marketing around what makes its brand special." (via)